Enterprise agent deployments become more credible when permissions, evaluation, escalation, and improvement are designed into the operating surface
Source: OpenAI
OpenAI has introduced Presence, an enterprise product for deploying AI agents across customer-facing and internal workflows with policies, permissions, evaluations, escalation, and post-deployment improvement. Everyday AI surfaced the launch.
Why this matters: A useful agent programme needs more than a capable model. Establish the workflow owner, approved actions, human handoff, evidence of quality, and the change process before scaling it into a high-volume service.
Read the OpenAI announcement